Refund Policy for Wedding Arras Sets & Catholic Unity Coins
At TINGKU, we strive to ensure your complete satisfaction with our wedding arras coins set. If you’re unsatisfied with your purchase, please review our refund policy below.
1. TINGKU Terms of Service Overview
Our refund policy is part of the broader TINGKU Terms of Service, which governs all purchases of Catholic wedding coins, Mexican wedding arras, and unity coins for wedding ceremonies. By purchasing, you agree to these terms.
Eligibility for Refunds
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30-Day Return Window: Unused, undamaged wedding arras coins may be returned within 30 days of delivery.
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Proof of Purchase: Include your order number or receipt.
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Non-Refundable Items: Custom or engraved 13 unity coins wedding sets are final sale.
2. How to Initiate a Return
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Contact Us: Email help@tingku.shop with your order details.
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Ship Items: Return the religious wedding coins in their original packaging.
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Refund Processing: Allow 5–7 business days after we receive your return.
For damaged or incorrect items (e.g., Guadalupe wedding coins), we’ll cover return shipping.
3. Late or Missing Refunds
If your refund is delayed:
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Check your bank account.
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Contact your credit card company.
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Email us for assistance.
4. Exchanges
We gladly replace defective or incorrect wedding coin ceremony sets. Contact us within 14 days of delivery.
5. Questions?
Review our full Terms of Service or contact help@tingku.shop.